Hospitality
Vela Hospitality
Direct-booking site + WhatsApp automation
+94%Direct bookings
SectorHospitality
Plazo4 months
El reto
Vela paid heavy commissions to booking platforms and had no direct relationship with guests.
El enfoque
Crear
A direct-booking website that makes booking effortless on any device.
Posicionar
Local and answer-engine visibility for the questions travellers ask.
Automatizar
WhatsApp automation for enquiries, confirmations, and upsells.
Los resultados
+94%Direct bookings
−38%Platform commissions
+57%Repeat guests
4moTo results
“Guests now book with us directly — and we own the relationship from the first message.”